With the release of Sync-One2 v2 all warranties and support for the original Sync-One2 remain valid.
Sync-One2 user manuals are available in .PDF format (open in a new windows), or to download by right clicking and choosing to save or download.
For home cinema users we recommend the AV Sync tests within the Spears & Munsil HD Benchmark 2nd Edition Blu-Ray. When using this ensure you measure the top or bottom flash bar when running the tests, and please pause the test playback to let Sync-One2 calibrate when taking measurements.
For Post Production tools such as AVID Pro Tools, Adobe Premier, Final Cut Pro, etc. a wide selection of test files are available for download via the links below.
Note for Sync-One2 v2 users, if you have extended the Mask Time for use in a space with a long reverberation time, it is best not to use variable spaced test files.
All versions of Sync-One2 come with a 1 year warranty.
Test Files
Frequently Asked Questions
Firmware Updates
If you have a query over Sync-One2 not found in the FAQ, please e-mail sync-one2@harkwood.co.uk or complete the form below, please include your Sync-One2 serial number if available.
Sync-One2 v2 users can generate a support code from the System Info menu option. When the serial number and firmware revision is shown, press and hold the down arrow key and a Support Code will be displayed after a few seconds. The code is displayed whilst the down arrow key is held down. This code identifies the unit, firmware revision, and any installed / activated options.
Suggestions for any special, additional features, or tweaks are welcome too, as is any feedback on Sync-One2 in general - good or bad we love feedback.